Privacy Policy
PRIVACY POLICY FOR DATA PROCESSING
This page describes how the website is managed with regard to the processing of personal data of users who consult it, as well as the methods and purposes of such processing.
This information notice is provided pursuant to Articles 13–14 of Regulation (EU) 2016/679 (hereinafter “GDPR”) and Article 19 of the Swiss Federal Act on Data Protection (LPD), to those who interact with the web services accessible electronically at the following address: https://eternacell.ch/
This website is owned by ETERNACELL SA, which manages and maintains it for the purpose of providing information and communications relating to the products or services offered.
This notice applies only to this website and not to other websites that may be consulted through our links, for which ETERNACELL SA is not in any way responsible.
ETERNACELL SA, with registered office at Piazza Indipendenza 3, 6900 Lugano (CH), as Data Controller of your personal data pursuant to Regulation (EU) 2016/679 and the LPD, hereby informs you that the aforementioned legislation provides protection for data subjects with regard to the processing of personal data, and that such processing will be based on the principles of fairness, lawfulness, transparency, and protection of your confidentiality and rights.
Contact Details of the Data Controller
The Data Controller can be contacted at:
Email: info@eternacell.ch
Data Protection Officer
The Data Controller has appointed a Data Protection Officer (DPO), who can be contacted at: dpo@eternacell.chIl titolare del trattamento ha designato un Responsabile della protezione dei dati, contattabile ai seguenti recapito: dpo@eternacell.ch
Your personal data will be processed in accordance with the legal provisions set out above and the related confidentiality obligations.
TYPES OF DATA PROCESSED
Browsing Data
The IT systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified individuals; however, by its very nature, it could, through processing and association with data held by third parties, allow users to be identified.
This category includes IP addresses or domain names of the computers used by users connecting to the site, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment.
These data are used solely to obtain anonymous statistical information about website usage and to ensure its correct functioning, and are deleted immediately after processing.
The data could be used to ascertain responsibility in the event of hypothetical cybercrimes against the site.
Data Voluntarily Provided by the User
Sending communications to our email addresses:
The optional, explicit, and voluntary sending of emails to the addresses indicated on this website for specific requests entails the subsequent acquisition of the sender’s address, necessary to respond to the requests, as well as any other personal data included in the message.Contact Us:
Completion of the data collection form, explicitly and voluntarily, for information requests entails the subsequent acquisition of the sender’s address, necessary to respond to the request, as well as any other personal data included in the inquiry.
Specific summary privacy notices are provided or displayed on the pages set up for particular on-demand services.
METHODS OF PROCESSING
Data are processed mainly using electronic and IT tools and stored both on electronic media and paper media, as well as on any other suitable support, in compliance with Articles 6 and 32 of the GDPR and Articles 6 and 8 LPD, and through the adoption of appropriate security measures to prevent data loss, unlawful or improper use, and unauthorized access.
To provide a complete service, our portal may contain links to other websites not managed by us. We are not responsible for errors, content, cookies, publication of morally unlawful content, advertisements, banners, or files that do not comply with current regulations, nor for compliance with privacy regulations by websites we reference.
To improve the service offered, prompt reporting of malfunctions, abuses, or suggestions to info@eternacell.ch is appreciated.
Your data will be processed only by personnel expressly authorized by the Data Controller.
PURPOSES OF PROCESSING AND LEGAL BASIS
Data processing will be carried out for the following purposes:
Processing requests for information, quotations, and technical support.
The legal basis is the data subject’s consent pursuant to Article 6(1)(a) GDPR and Article 6(7) LPD.
Providing data for these purposes is optional, but failure to do so will make it impossible to respond to the request.Compliance with legal or regulatory obligations.
For this purpose, processing is necessary to comply with a legal obligation pursuant to Article 6(1)(c) GDPR and Article 31 LPD.Protection of the Data Controller in legal proceedings.
For this purpose, processing is necessary for the pursuit of the legitimate interest of the Data Controller pursuant to Article 6(1)(f) GDPR.
RECIPIENTS OF PERSONAL DATA
Personal data may be communicated to parties who are entitled to access them under legal provisions or secondary and/or EU regulations.
Your data may be communicated exclusively to competent and duly appointed subjects for the performance of services necessary for the proper management of the relationship, with a guarantee of protection of the data subject’s rights.
Some data may also be communicated and disclosed to internet operators used by ETERNACELL SA for the management of its domains.
Your personal data will not be disclosed in any other way.
DATA RETENTION PERIOD
In compliance with the principles of lawfulness, purpose limitation, and data minimization pursuant to Article 5 GDPR and Article 6 LPD, your personal data will be retained for the time necessary to provide the requested services and in accordance with applicable regulations concerning the retention of fiscal, tax, and contractual documentation.
RIGHTS OF DATA SUBJECTS
The data subject has the right to obtain confirmation as to whether or not personal data concerning them exist, even if not yet recorded, and to receive them in an intelligible form.
2. The data subject has the right to obtain information about:
the origin of the personal data;
the purposes and methods of processing;
the logic applied in the case of processing carried out with electronic tools;
the identification details of the Data Controller, processors, and designated representative;
the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them as designated representatives, processors, or persons in charge.
3. The data subject has the right to obtain:
updating, rectification, or, where interested, integration of the data;
erasure, anonymization, or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which they were collected or subsequently processed;
certification that the operations referred to in points (a) and (b) have been notified to those to whom the data were communicated or disclosed, unless this proves impossible or involves disproportionate means;
data portability.
4. The data subject has the right to object, in whole or in part:
for legitimate reasons, to the processing of personal data concerning them, even if relevant to the purpose of collection;
to the processing of personal data concerning them for sending advertising materials, direct sales, market research, or commercial communications.
5. The data subject has the right to request restriction of processing.
You may exercise your rights by sending an email to info@eternacell.ch or by sending a written request to the contact details indicated above.
Furthermore, if you believe that the processing of your data is contrary to current legislation, you may lodge a complaint with the competent Data Protection Authority pursuant to Article 77 of Regulation 2016/679 or submit a report pursuant to Article 144 of Legislative Decree 101/2018. 101/2018.
INTERACTIONS WITH SOCIAL NETWORKS
The website allows interaction with social networks through hyperlinks. Such interactions are subject to privacy obligations managed directly by the user on the social network pages.
Facebook (Meta Platforms, Inc.)
The Facebook link is an interaction service with the social network provided by Meta Platforms, Inc.
For more information on Meta Platforms, Inc.’s privacy policy:
https://www.facebook.com/privacy/explanation
The Instagram link is an interaction service with the social network provided by Meta Platforms, Inc.
For more information on Meta Platforms, Inc.’s privacy policy:
https://help.instagram.com/519522125107875
The LinkedIn link is an interaction service with the social network provided by LinkedIn Corporation.
For more information on LinkedIn’s privacy policy:
https://www.linkedin.com/legal/privacy-policy